Member Terms & Conditions
Member, which includes cardholder and any legal dependant, understands that is NOT an insurance policy, plan or program. No payments to medical providers or members will be made by Affordable HealthCare Options medical savings plan or its subsidiaries.
Affordable HealthCare Options provides savings to its members on medical services through a number of medical networks. In order to access these networks and the related discounts, member or member's dependents must pay the medical providers promptly. Payments on all medical bills are due and payable at the time of service unless prior arrangements are made.
If the information provided results in an overpayment to a medical provider, Affordable HealthCare Options will assist member to the best of its ability to collect any such amount from the appropriate party.
Neither Affordable HealthCare Options nor any of its affiliates, nor any network accessed shall be liable for any payment to a provider accessed under the Affordable HealthCare Options program, or any refusal of participating providers to accept the network rates offered under this program. Affordable HealthCare Options, its affiliates or any network accessed is not an insurer, guarantor or underwriter of the responsibility or liability of Member for Member's or Member's dependent's medical care or any other goods or services provided to Member or Member's dependents.
The providers listed in this directory are subject to change without notice. Member may call Affordable HealthCare Options for current provider information.
Participating Medical Providers are independent contractors and, Affordable HealthCare Options and its affiliates and its contracted networks are not responsible for health care provided or the omission of the provision of health care by any provider. Affordable HealthCare Options does not practice medicine or in any manner interfere with or participate in the provider-patient relationship. All health care decisions are between the patient and a provider. The selection of a provider is the obligation and decision of the patient and is not based upon the credentialing or any recommendation by Affordable HealthCare Options, its affiliates or its contracted networks.
Affordable HealthCare Options medical savings reserves the right to terminate any member for failure to pay a medical provider accessed under Affordable HealthCare Options medical savings program under the terms provided.
If you wish to cancel your membership, please click on the appropriate link for the proper form. This form must be received a minimum of 5 days before billing date occurs to avoid further charges.
MaternityCard Cancellation Request Form (PDF)
- print this two-page form
- read and initial/sign the appropriate pages for your request
- include ALL supporting documentation
Guarantee Claim Form (PDF) (for MaternityCard members only)
- print this two-page form
- read and initial/sign the appropriate pages for your request
- include ALL supporting documentation
Forward any AHCO or MaternityCard requests to:
(512) 744-1866 for fax or mail to:
AHCO Retention Dept
PO Box 163717
Austin, TX 78716
Not all programs available in all states. Void where prohibited by law.
ARBITRATION
Any controversy dispute or claim arising out of or in connection with this Agreement shall be resolved, upon the request of either party hereto ("Request"), by final and binding arbitration ("Arbitration") conducted in Travis County, Texas, in accordance with the provisions hereof. Except as otherwise provided herein, the Arbitration shall be commenced and conducted in accordance with the Rules of Practice and Procedures of the Judicial Arbitration and Mediation Services, Inc. ("JAMS") as in effect at the time ("JAMS Rules"). The exact time and location of the Arbitration proceeding will be determined by the arbitrator. The parties shall jointly select one arbitrator from the Travis County JAMS panel of arbitrators. If the parties are unable to agree upon an arbitrator within sixty (60) days of the Request for Arbitration, the arbitrator shall be selected in accordance with the JAMS Rules. All testimony in the Arbitration proceeding shall be given under oath.
Commencement of any Arbitration pursuant hereto shall be subject to the same statutes of limitations as would apply if the matter were to be filed in a court of law or equity.
The arbitrator shall have the power to grant all legal and equitable remedies provided by Texas or federal law, provided however, that the arbitrator (a) shall not have the power to award punitive or exemplary damages and (b) shall be bound by applicable statutory and case law in rendering a decision. The decision of the arbitrator shall be in writing and shall include written findings of fact and conclusions of law. The decision of the arbitrator shall be final and unreviewable for any error of any kind, except (i) if the Arbitration was not conducted in accordance with the provisions hereof or the JAMS Rules (except to the extent the JAMS Rules are not provided for herein), or (ii) for those reasons set forth in Texas Code of Civil Procedures, provided, however, that the arbitrator's decision shall not be subject to review because of any claimed error in interpreting, following or applying applicable law in deciding the matter subject to the Arbitration.
Judgment upon any award rendered by the arbitrator may be entered in any court having jurisdiction thereof and the award may be judicially enforced.
 The above documents are in .PDF format. If you do not have the latest version of Adobe Acrobat Reader, please click here to download the free software.
This is NOT a health insurance policy. The program provides discounts at certain health care providers of medical services. The Program does not make payments directly to the providers of medical services. The program member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount plan organization. Members have the right to cancel their Membership within 30 days of the effective date for a full refund. This program is administered by Affordable Healthcare Options (a discount medical plan organization) at AHCO PO Box 163717 Austin, TX 78716, 1-888-498-4905. Note to Utah residents: This contract is not protected by the Utah Life and Health Guaranty Association.
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